Module 2 Tasks - Email Basics
Well I am finally up to the Module 2 tasks. I've had an incredibly busy two weeks, with a change of job and illness to cope with. Also, I've had 2 assesment tasks (worth 25% of my total mark) due in the other uni subject I am doing at the same time as this. So unfortunately Net11 has taken a bit of a lower priority for me recently.
Anyway, I'm now back into it, so onto the tasks!:
1. What information about a user's email, the origin of a message, and the path it took, can you glean from an email message?
To answer this question I had a look at an email sent to me from Countrylink today. I right clicked on the properties tab, and saw the following information:
Return-Path:
Received: by cpms01.int.iprimus.net.au (8.0.022)
id 497E01000199F161 for samtek100@primusonline.com.au; Sun, 29 Mar 2009 16:11:26 +1100
Received: from mx03.syd.iprimus.net.au (210.50.30.228) by mx03spool.syd.iprimus.net.au (8.0.022)
id 497E155E01D590CA for samtek100@primusonline.com.au; Sun, 29 Mar 2009 16:11:26 +1100
Received: from clmail.mincom.com (HELO clwebbux01.client.root.tequinox.com) ([203.19.232.185])
by mx03.syd.iprimus.net.au with ESMTP; 29 Mar 2009 16:11:26 +1100
Received: from clappbux01.client.root.tequinox.com (clappbux01 [10.20.27.98])
by clwebbux01.client.root.tequinox.com (8.13.8+Sun/8.13.8) with ESMTP id n2T5BPQN019453
for; Sun, 29 Mar 2009 16:11:25 +1100 (EST)
Received: from clappbux01 (localhost [127.0.0.1])
by clappbux01.client.root.tequinox.com (8.13.8+Sun/8.13.8) with ESMTP id n2T5BK24028535
for; Sun, 29 Mar 2009 16:11:20 +1100 (EST)
Date: Sun, 29 Mar 2009 16:11:20 +1100 (EST)
Message-ID: <16435982.1238303480054.javamail.oriapp@clappbux01>
From: CountryLink
To: samtek100@primusonline.com.au
Subject: Ticket Printing
Mime-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_Part_35385_21331111.1238303480052"
The return path shows the senders address. As the sender has "nsw.gov.au" at the end of the address, I know that the sender is a NSW government department.
What surprised me with this was that the message was received and redirected 5 times before ending up in my inbox. When I looked at these addresses, some made sense - the iprimus.com for example, well my email address is at primusonline. I googled 'tequinox.com', which is the first "received" address. Tequinox is the world's leading Application Service Provider (ASP) to the mining, transport, utilities, and government service industries. Well, this makes sense because the email is coming from Countrylink, a government transport organisation.
I can also tell the time that the email was sent, and the time it was received in my inbox - the whole process took about 6 seconds.
2. In what cases would you find it useful to use the 'cc', 'bcc' and 'reply all functions of email?
I rarely, if ever, use 'cc' or 'bcc' in my private emails. I do however use 'cc' in work emails. I find 'cc' useful if I want to send an email to a colleague asking for information on a matter, and then I cc a copy of the email to my supervisor if it is something she has asked me about, or if it is something I believe she needs to know as well. I also find this function useful if I am not entirely sure of who the correct recipient of an email is, I can send it to one person and then cc it to the others who I think may also be the ones I should be asking.
I had never heard of 'bcc' before! But now I know what it is I would probably use it. It would be handy when sending an email to a lot of people, I could send one message to everybody without publicising everyone's email.
I use the "reply all" function in emails quite a lot of the time. I mainly use it when I have sent someone an email, but then think of something else I need to add. If I click on reply in the email from my sent items then the reply goes to me, rather than the intended recipient. Instead I click on 'reply all', then just take out my address. This way the email gets sent to the correct recipient without me having to type out their whole address.
Also, if I have sent a message to multiple recipients, I would only use 'Reply All' if I really needed my message to be seen by each person who received the original message.
3. In what ways can you ensure that an attachment you send will be easily opened by the receiver?
If sending pictures, you can save the attachment in a .jpeg format rather than your photo software (ie kodak) format. This way, the receiver can open the attachment without having to have the correct software to open it. Similary with text documents, it is better to save it in .rtf (rich text format), rather than as a word document for example, in case the recipient does not have word, or has a mac pc.
4. What sort of filters or rules do you have set up, and for what purpose?
I was going to answer this as that I don't have filters or rules, however I do have a spam filter as part of my anti-virus software. I also have some senders blocked and these appear in a list. I mainly did this because I was getting junk/spam mail from the same source.
5. How have you organised the folder structure of your email and why?
I am not usually a very organised person, however surprisingly my email is sorted. I have set up a number of folders in my inbox with the names "work", "uni", "health", 'bills", "family & friends", "recipes" etc. About once a week I go through my inbox and then move any emails I want to keep into the relevant folder, deleting any emails I do not need.
Anyway, I'm now back into it, so onto the tasks!:
1. What information about a user's email, the origin of a message, and the path it took, can you glean from an email message?
To answer this question I had a look at an email sent to me from Countrylink today. I right clicked on the properties tab, and saw the following information:
Return-Path:
Received: by cpms01.int.iprimus.net.au (8.0.022)
id 497E01000199F161 for samtek100@primusonline.com.au; Sun, 29 Mar 2009 16:11:26 +1100
Received: from mx03.syd.iprimus.net.au (210.50.30.228) by mx03spool.syd.iprimus.net.au (8.0.022)
id 497E155E01D590CA for samtek100@primusonline.com.au; Sun, 29 Mar 2009 16:11:26 +1100
Received: from clmail.mincom.com (HELO clwebbux01.client.root.tequinox.com) ([203.19.232.185])
by mx03.syd.iprimus.net.au with ESMTP; 29 Mar 2009 16:11:26 +1100
Received: from clappbux01.client.root.tequinox.com (clappbux01 [10.20.27.98])
by clwebbux01.client.root.tequinox.com (8.13.8+Sun/8.13.8) with ESMTP id n2T5BPQN019453
for
Received: from clappbux01 (localhost [127.0.0.1])
by clappbux01.client.root.tequinox.com (8.13.8+Sun/8.13.8) with ESMTP id n2T5BK24028535
for
Date: Sun, 29 Mar 2009 16:11:20 +1100 (EST)
Message-ID: <16435982.1238303480054.javamail.oriapp@clappbux01>
From: CountryLink
To: samtek100@primusonline.com.au
Subject: Ticket Printing
Mime-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_Part_35385_21331111.1238303480052"
The return path shows the senders address. As the sender has "nsw.gov.au" at the end of the address, I know that the sender is a NSW government department.
What surprised me with this was that the message was received and redirected 5 times before ending up in my inbox. When I looked at these addresses, some made sense - the iprimus.com for example, well my email address is at primusonline. I googled 'tequinox.com', which is the first "received" address. Tequinox is the world's leading Application Service Provider (ASP) to the mining, transport, utilities, and government service industries. Well, this makes sense because the email is coming from Countrylink, a government transport organisation.
I can also tell the time that the email was sent, and the time it was received in my inbox - the whole process took about 6 seconds.
2. In what cases would you find it useful to use the 'cc', 'bcc' and 'reply all functions of email?
I rarely, if ever, use 'cc' or 'bcc' in my private emails. I do however use 'cc' in work emails. I find 'cc' useful if I want to send an email to a colleague asking for information on a matter, and then I cc a copy of the email to my supervisor if it is something she has asked me about, or if it is something I believe she needs to know as well. I also find this function useful if I am not entirely sure of who the correct recipient of an email is, I can send it to one person and then cc it to the others who I think may also be the ones I should be asking.
I had never heard of 'bcc' before! But now I know what it is I would probably use it. It would be handy when sending an email to a lot of people, I could send one message to everybody without publicising everyone's email.
I use the "reply all" function in emails quite a lot of the time. I mainly use it when I have sent someone an email, but then think of something else I need to add. If I click on reply in the email from my sent items then the reply goes to me, rather than the intended recipient. Instead I click on 'reply all', then just take out my address. This way the email gets sent to the correct recipient without me having to type out their whole address.
Also, if I have sent a message to multiple recipients, I would only use 'Reply All' if I really needed my message to be seen by each person who received the original message.
3. In what ways can you ensure that an attachment you send will be easily opened by the receiver?
If sending pictures, you can save the attachment in a .jpeg format rather than your photo software (ie kodak) format. This way, the receiver can open the attachment without having to have the correct software to open it. Similary with text documents, it is better to save it in .rtf (rich text format), rather than as a word document for example, in case the recipient does not have word, or has a mac pc.
4. What sort of filters or rules do you have set up, and for what purpose?
I was going to answer this as that I don't have filters or rules, however I do have a spam filter as part of my anti-virus software. I also have some senders blocked and these appear in a list. I mainly did this because I was getting junk/spam mail from the same source.
5. How have you organised the folder structure of your email and why?
I am not usually a very organised person, however surprisingly my email is sorted. I have set up a number of folders in my inbox with the names "work", "uni", "health", 'bills", "family & friends", "recipes" etc. About once a week I go through my inbox and then move any emails I want to keep into the relevant folder, deleting any emails I do not need.
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